RETURNS & EXCHANGES
Please contact firstname.lastname@example.org to request return instructions. Goods must be returned within 30 days of purchase. After the 30 days we will not be able to exchange the goods or give a refund. To be eligible for a return or an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Customers are responsible for all shipping costs incurred for returning or exchanging an item.
Shipping costs are non-refundable unless it is due to our error in which case we will refund standard shipping cost.